Resettlement Assistant


Oct 1, 2018 (8 months ago) 0 Comments

 Organizational Context

Under supervision of the Associate Durable Solutions Officer, the incumbent’s primary role is to assist the Resettlement Unit in effective resettlement delivery of the UNHCR Sub Office Jijiga in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The Resettlement Assistant provides important clerical and administrative support to resettlement operations and may occasionally take part in assessing cases for resettlement and conducting interviews. 

The incumbent maintains frequent contacts with his/her supervisor, relevant colleagues within the same Office to exchange information and discuss issues on resettlement cases. Some limited contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.



- UNHCR’s resettlement policies and standards are correctly and coherently applied.

- Persons of concern are made aware of UNHCR’s resettlement procedures and have fair and transparent access to and participation in the resettlement process.

- Suspected fraud in the resettlement process is promptly reported.



- Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.

- Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.

- Follow-up on cases from time of submission to final decision and departure.

- Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.

- Assist in logistical arrangements of selection missions by resettlement countries.

- Coordinate travel and departure arrangements for refugees accepted for resettlement.

- Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database.

- Occasionally, assist in carrying out preliminary interviews and initial assessments, to process refugees for resettlement following established procedures.

- Provide counselling to persons of concern in the three camps (Aw-Barre, Sheder and Kebribeyah)

- Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.

- Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.

- Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.

- Draft / type routine correspondence to Field Offices / Regional Offices / Headquarters.

- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.

- Assist in mitigating resettlement fraud by reporting suspected fraud.



 Provide counselling to persons of concern.


Essential Minimum Qualifications and Experience

- Education: Completion of secondary education with certificate. Additional training courses in international relations, international law or relevant fields required.

- Job Experience: 2 years of job experience relevant to the functions.

- Fluency in English and working knowledge of another relevant UN language or local language. Knowledge of Somali Language will be considered as an asset.  


Desirable Qualifications & Competencies

- Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications.

- Completion of UNHCR specific learning/training activities.


Submission of Applications

This vacancy is open for qualified Ethiopians and Non-Ethiopians with a valid work permit from Federal Democratic Republic of Ethiopia, Ministry of Labour and Social Affairs. Female candidates are encouraged to apply.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.



Applicants who wish to be considered for this position should send a motivation letter and the most recent P11/fact sheets through the online application system. 

Candidates will be required to sit for a written test.

Due to the volume of applications only short listed candidates will be invited for interview.



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