Senior ICT Assistant

UNOPS

Mar 22, 2019 (5 years ago) 0 Comments



DESCRIPTION OF RESPONSIBILITIES

  • Assist the office in setting standards for applications that meets the needs of the users and supports the overall Information Technology.
  • Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.
  • Ensure that information problem recovery is done as quickly as possible by making regular system back-ups
  • Assist with the installation of software packages, basic repair/maintenance of all computer hardware in the office and where required implementing partners.
  • Train UNHCR staff on email operation system
  • Add or remove users from the Network
  • Maintain the inventory of IT equipment 
  • Perform other duties as required

 

JOB ANALYSIS

Supervision

Technical guidance and instructions are received from the IT unit at HQ. As the post is of a technical nature indirect supervision is exercised by the Head of Office. The incumbent will also refer to technical manuals and policy papers

Work Relationships and Contacts  

Within UNHCR:

Regular contacts with staff in the office and in other offices within the country of assignment. Contacts also with the Regional IT Officer and with the Field Office Support Team in HQ on matters related to the LAN/E-mail system.

With EXTERNAL Parties:

Regular contacts with UNHCR's implementing partners, including the government counterparts, to provide assistance on matters related to information technology

IMPACT OF WORK

The incumbent makes recommendations on software and hardware needs in the office.

A breakdown of the IT system in the office will have a direct negative impact on the overall operation and may compromise the efficiency, security and safety of the operation as well as the staff.

 

Essential Minimum Qualifications and Experience

  • Education: Completion of secondary education
  • Job Experience relevant to the function : 5 Years
  • Fluency in English and local languages

 

Desirable Qualifications & Competencies

  • Technical knowledge of information technology
  • Certificate in LAN operation.
  • Communication skills

 

Submission of Applications

This vacancy is open for qualified Ethiopians only. Female candidates are encouraged to apply.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. 

IMPORTANT

Applicants who wish to be considered for this position should send a motivation letter and the most recent fact sheets through the online application system.

Candidates may be required to sit for a test.

Due to the volume of applications only short listed candidates will be invited for interview. 

 

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