ICT Associate

UNOPS

Mar 22, 2019 (5 years ago) 0 Comments



GENERAL BACKGROUND

Under the overall supervision of a Senior ICT Officer, the ICT Associate (LICA 6), provides reliable and timely ICT services on the application and infrastructure of UNHCR standard ICT services in the Area of Responsibility (AoR). S/he receives technical guidance from Senior Regional ICT Officer or Regional ICT Officer responsible for the Telecom/IT infrastructure in the region in which the field or emergency operation exists.

 

Accountability

  • UNHCR Country offices in the AoR have modern and cost-effective ICT systems.
  • UNHCR ICT equipment and data are protected.

 

Responsibility

  • Assist in on-site needs assessment and installation and maintenance of UNHCR Telecommunications and IT equipment.
  • In consultation with the Senior Regional ICT officer, establish the ICT requirements in field operations, taking into account the overall IT and Telecom strategy of the region, the operational needs and the security constraints.
  • Install and configure the most appropriate type of UNHCR IT and Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and satellite systems) to meet the field and emergency operations immediate ICT needs.
  • Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange promptly repairs or replacement as necessary according to established procedures.
  • Maintain records of the installations and repairs/replacements done and keep the Regional ICT officer fully informed on the status of the equipment.
  • Provide each office, where equipment is installed, with full information for their asset management records.
  • If applicable, keep a proper inventory level of all sites spares and return spare parts for repair/replacement.
  • Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.
  • Add or remove users from the Network.
  • Assist in the maintenance of accurate records of users and usage of the Network.
  • Carry out minor hardware maintenance.
  • Provide Technical Briefing/Training on the equipment to local ICT resources and users, including IPs, ensuring that they are able to maintain/use the equipment.
  • Assist in the development and configuration of IT and Telecom Equipment/Kits used in field operations and emergencies.
  • Perform other related duties as required.

 

Authority

  • Decide on appropriate resolution to incidents / problems.
  • Escalate issues to supervisor if incident / problem cannot be resolved with scope of responsibility.

 

Essential Minimum Qualifications and Experience

Completion a Bachelor’s Degree or equivalent technical school qualification with formal training and certification on relevant ICT related fields.

  • Minimum 6 years of job experience relevant to the function. (Knowledge of HF/VHF radio or IT systems, PAMA satellite systems, PABX, Cisco routers and satellite modems) is an added advantage.
  • Knowledge of computer application packages such as MS Office.
  • Fluency in English and working knowledge of another relevant UN language and/or local language.

 

Submission of Applications

This vacancy is open for qualified Ethiopians only. Female candidates are encouraged to apply.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

 

IMPORTANT

Applicants who wish to be considered for this position should send a motivation letter and the most recent fact sheets through the online application system.

Candidates may be required to sit for a test.

Due to the volume of applications only short listed candidates will be invited for interview. 

 

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