Resettlement Associate Caseworker


Jun 7, 2019 (3 months ago) 0 Comments


Under the direct supervision of the Resettlement Officer, the Resettlement Associate caseworker will:

  • Conduct resettlement interviews for cases identified for resettlement in accordance with the UNHCR Guidelines and SOPs;;
  • Finalize and complete 18 RRF’s (Resettlement Referral Forms) per month and write a NFF (Note for the File) for the cases that did not meet the resettlement criteria during the resettlement interview;
  • Update and maintain proGres database in relation to some resettlement events;
  • Ensure proper management of both physical and electronic data;
  • Ensure proper follow-up of pending cases and conclude them in a timely manner;
  • Interview children and accompanying biological parent to conduct the BIA required for the submission of children with only one parent when the other biological parent is unknown or missing. This BIA will be included in section 7 of the RRF as per the UNHCR BIA Guidance Note;
  • Implement resettlement policies, strategies, and standard operating procedures to maintain a coherent, credible, and transparent resettlement program;
  • Provide counselling and advice to refugees concerning criteria, prospects, and problems in connection with the resettlement process;
  • Oversee and assist in the dissemination of resettlement policy issues among refugees, partners, and government authorities;
  • Perform any other duties as required.


Essential Minimum Qualifications and Experience


  • University degree in relevant area (e.g. international law / refugee law, political science, social sciences and related field);

Work Experience

  • Minimum of two years’ work experience in relevant work area (e.g. profiling refugee populations, registration, conducting refugee status determination, preparing individual resettlement submissions and submissions for prima facie refugee populations, etc.);
  • Knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals;
  • Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness;
  • Knowledge of UNHCR guidelines on refugee status determination / resettlement;
  • Awareness of gender issues and how to apply rights and community-based approach to identify and respond to specific needs;
  • Awareness of the importance of preventing fraud and ways to mitigate risks.
  • Excellent interviewing and counselling skills;
  • Excellent drafting and analytical skills;
  • Ability to conduct assessments and identify protection risks of individuals and groups;
  • Demonstrable leadership skills in developing communication strategies, negotiating and implementing large group activities within a multicultural / refugee and multi-sectoral setting;
  • Strong interpersonal skills (e.g. conflict resolution) and ability to work effectively in teams;
  • Ability to work in stressful situations and in hardship locations;
  • Computer Skill - MS-Office and Excel
  • Fluency in English language
  • Analytical thinking
  • Political Awareness
  • Knowledge of Local language
  • Competency in Tigrinya,
  • Resettlement experience
  • Experience with large-scale resettlement and/or evacuation programmes desirable;
  • Experience with counselling refugees on resettlement related issues – highly desirable;
  • Experience with Refugee Status Determination and Exclusion analysis– highly desirable


Submission of Applications

This vacancy is open for qualified Ethiopians only.

Female candidates are encouraged to apply.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.



Applicants who wish to be considered for this position should send a motivation letter and factsheet/P11 Form to: Human Resources Unit through the online application system.

Candidates will be required to sit for interview.

Due to the volume of applications only short listed candidates will be invited for further interview. 

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